Refunds at MyFundedPerps: The 48-Hour, No-Activity, Minus-$25 Policy
Before you buy a challenge, you should know exactly how the MyFundedPerps refund policy works, because the window is short and the conditions are strict. The short version: you can request a refund within 48 hours of purchase, only if the challenge has had no trading activity at all, and any approved refund is the amount paid minus a non-refundable $25 fee, returned to your original payment method. That is the whole shape of it. The details below explain what counts as activity, what makes a purchase ineligible, and how to file a request that support can actually process.
This article sticks to the published policy. For pricing on the plans themselves, see our myfundedperps-pricing-plans article, and for the rules your challenge trades under, see myfundedperps-rules-explained.
The MyFundedPerps refund policy in one table
Three numbers matter here: 48 hours, zero activity, and $25. Everything else in the policy is a consequence of those three.
What counts as trading activity
This is where most refund requests fail. The policy does not define activity as placing a trade. It defines it broadly:
- Placing trades or opening positions counts, obviously.
- Accessing market data also counts.
That second point is the one that catches people. You do not have to click buy to consume the purchase. If you open the challenge and start pulling live market data through it, the account has had activity and the no-activity condition is gone. Treat the moment you first interact with the issued account as the point of no return for refund purposes.
If you are unsure whether you want the plan or size you picked, decide before you touch the account. Compare Select, Prime, and Signature on paper first. Select targets 9% with a 3% static drawdown, Prime targets 12% with 5%, and Signature targets 10% with 6%, and all three share a 3% daily loss limit with no time limit and no consistency rule. Picking the right plan up front is cheaper than discovering a mismatch after the activity clock has started.
The 48-hour clock and the $25 fee
The request window runs from the moment of purchase, not from when you first log in or when the account appears in your dashboard. Two practical implications:
- Buying on a Friday evening and deciding on Monday is too late.
- Waiting for a payment status to resolve still consumes window time. If your checkout shows Payment Submitted or Payment Status Unavailable, check Purchase History first instead of retrying, and contact support early if you already know you want out.
On the fee: an approved refund returns what you paid minus $25. That $25 is non-refundable in all cases covered by the standard policy. So a $190 challenge purchase, if approved, refunds $165 to the original payment method. The fee is deducted regardless of plan or size; it is a flat processing charge, not a percentage.
Refunds go back to the original payment method. If you paid by card, the card gets the refund. If you paid with crypto through the checkout provider, the refund follows the original payment route. You cannot redirect a refund to a different account or method.
What makes a purchase ineligible
Beyond the activity condition, the policy excludes purchases that have already been consumed, transferred, replaced, credited, or refunded. In plain terms:
- An account you already traded on is consumed.
- A purchase already converted into credit or swapped for a replacement is done.
- A purchase that was already refunded cannot be refunded twice.
There are also exceptions where applicable law requires them, so the policy is not necessarily the final word in every jurisdiction, but you should assume the published conditions are what applies to you.
One related note for affiliates: affiliate commission only becomes available after the refund hold, and refunded or invalid sales can reverse it. If you are promoting MyFundedPerps, the 48-hour refund window is part of why commissions are not instantly payable.
How to file a request support can process
Contact support with all of the following:
- Your full name
- The email on your account
- The challenge or order number
- The reason for the request
You can reach the team through the Intercom chat in the app, by email at [email protected], or by phone at +1 (302) 219-3280. Including the order number up front saves a round trip, because support will need it to locate the purchase and check its activity status.
Submitting a request does not guarantee approval. Support checks the purchase against the policy conditions: the 48-hour window, the zero-activity requirement, and the eligibility exclusions. If the account shows any trading activity, including market data access, expect a denial. If everything is clean and inside the window, the refund is processed for the amount paid minus $25 back to the original payment method.
Common situations, answered plainly
How to avoid needing a refund at all
The best refund is the one you never request. Three habits cover almost every case:
- Decide your plan and size before checkout. The rules comparison is in myfundedperps-rules-explained and the price ladder is in myfundedperps-pricing-plans.
- Read the Refund Policy page at myfundedperpetuals.com/refund-policy before paying, not after.
- Do not open the issued account until you are sure you are keeping it. Browsing the dashboard is fine; interacting with the challenge's market data is the line.
If you are on the fence about whether the evaluation style suits you, read how-to-pass-myfundedperps-evaluation before buying. It walks through what the target, drawdown, and daily loss rules actually demand day to day, which is a better basis for a purchase decision than the checkout page alone.
Frequently asked questions
Can I get a refund after placing just one trade?
No. The MyFundedPerps refund policy requires zero trading activity, and placing a trade is trading activity. Even accessing market data through the account counts. Once the account has any activity, the no-activity condition cannot be met.
How much money do I get back?
An approved refund returns the amount you paid minus a non-refundable $25 fee, sent to the original payment method. The $25 is flat and applies regardless of which plan or account size you purchased.
Does the 48-hour window start at purchase or at first login?
At purchase. The clock runs from the moment you buy, not from when you first use the account. Waiting a couple of days to decide puts you outside the window even if you never touched the challenge.
Is a refund guaranteed if I meet the conditions?
No. Submitting a request does not guarantee approval. Support reviews each request against the policy conditions, including the window, the activity check, and the eligibility exclusions, plus exceptions where applicable law requires them.
Can I swap my purchase for a different plan instead of refunding?
The published policy treats replaced, transferred, or credited purchases as no longer eligible for a refund. If you want to change what you bought, contact support before doing anything with the account and ask what options exist for your order.